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Online help -
About Jewelry - +
1. How do I find my ring size?
Having trouble figuring out your ring size? Now head on over to our Size Guide.
2. Do you make custom orders?
3. Are the stones real diamonds? What is the material of the items?
My Orders - +
1. How do I place an order?
Please click How to Order to learn how to place an order.
2. Why is my order taking so long?
3. How can I track my order status?
4. When will I receive my order?
1). Free shipping + Processing Time: 16-24 business days.
2). Standard Shipping + Processing Time: 11-17 business days.
3). Expedited Shipping + Processing Time: 10-12 business days.
All of our items are made-to-order. The estimated processing time is listed on the product page. Add the processing time to the shipping time for an estimate as to when you will receive your order.
Payment - +
1. What methods of payment do you accept?
2. Do you have payment plans?
We don't have payment plans such as layaway for the time being at present.
Delivery - +
1. What shipping methods do you offer?
2. Can I change my shipping address?
3. How much does the shipping cost?
Returns - +
Q: What is your return & exchange policy?
My Account - +
1. How can I change my email address?
2. What should I do if I forget my password?
3. Why is there no order in my account?
About Store - +
1. Where is your company located?
2. Do you have any retail locations?
3. Is this a legit company? Is this a reliable site for purchasing?
Can't find what you're looking for? Please don't hesitate toChat now